If you are not completely satisfied with your purchase you can return it at your expense within 7 days of receiving the item. There will be a small restocking fee of 20% due to the nature that these are custom made to order items. Item must be in same condition that you received it in. This guarantee does not cover any damage that occurs during shipping. You must purchase insurance before hand and go through the Postal Service. You will receive a refund in the same way that you paid. I want you and your little angel to enjoy and treasure everything that I make.